Spa & Wellness Assistant Manager
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Job Location:
Monthly Salary:
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a dedicated and experienced Spa & Wellness Assistant Manager to join our luxurious spa facility at SO Uptown Dubai United Arab Emirates. As a key member of our management team you will play a crucial role in ensuring exceptional guest experiences and overseeing daily operations.
- Overseeing daily operations and maintaining high standards of service
- Manage and motivate a team of spa therapists and support staff
- Develop and implement strategies to enhance guest satisfaction and increase revenue
- Monitor and maintain inventory of spa products and supplies
- Create and manage staff schedules to ensure optimal coverage and efficiency
- Assist in developing and implementing marketing and promotional strategies
- Ensure compliance with health and safety regulations and industry best practices
- Handle guest inquiries feedback and complaints professionally and efficiently
- Assist in financial management including budgeting and reporting
- Stay updated on industry trends and incorporate new wellness practices into spa offerings
- Collaborate with other departments to create integrated guest experiences
Qualifications :
- Bachelors degree in Hospitality Management Business Administration or related field
- 3-5 years of experience in spa or wellness management
- Proven track record in customer service and team leadership
- Strong knowledge of spa treatments therapies and wellness trends
- Excellent communication and interpersonal skills
- Proficiency in scheduling and inventory management systems
- Experience with budgeting and financial reporting
- Familiarity with health and safety regulations in the spa industry
- Ability to develop and implement marketing and promotional strategies
- Strong problem-solving and decision-making skills
- Flexibility to work weekends holidays and varying shifts as needed
- Spa management certification preferred
- Fluency in English; knowledge of Arabic or other languages is a plus
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Customer Service
- Hotel Experience
- Organizational skills
- Hospitality Experience
- Computer Skills
- Management Experience
- Millennium
- Dermal Fillers
- Front Desk
- Esthetic Laser Treatment
- Leadership Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
