Call Center Agent
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Job Summary
We are looking for a Call Center Agent to join our dynamic team and handle outbound calls for our Automotive division.
This role is ideal for someone with excellent communication skills a persuasive approach and a target-driven mindset. If you enjoy connecting with people and thrive in a fast-paced environment wed love to hear from you.
Key Responsibilities
Outbound Calling & Lead Engagement
Make outbound calls to potential customers from internal lead databases.
Present automotive services offers and vehicle options in a confident and professional manner.
Understand client needs and offer relevant vehicle or service solutions.
Book test drives service appointments or showroom visits.
Maintain accurate logs of conversations outcomes and preferences in the CRM.
Performance & Reporting
Meet daily and monthly KPIs related to calls lead conversion and bookings.
Record all activities in the CRM platform.
Provide feedback on script performance and lead engagement effectiveness.
Collaboration & Development
Coordinate with sales and service teams for quality lead handling.
Attend product and sales training sessions regularly.
Stay informed about vehicle arrivals promotions and service packages.
Requirements
Experience in outbound calling telesales or similar roles (automotive industry preferred).
Strong verbal communication and objection-handling skills.
Fluency in English (Arabic is a plus).
Familiarity with CRM tools and documentation processes.
Positive attitude target-oriented mindset and ability to thrive under pressure.
Compensation & Benefits
Base salary: AED 3500/month
Average monthly incentive: AED based on KPIs
Benefits include visa sponsorship (for eligible candidates) medical insurance and ongoing training.
Work Arrangement
Type: Full-time on-site
Location: Dubai UAE
Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.
Why Join Us
Join a high-energy team in one of the UAEs most active industries.
Access a transparent performance-based incentive structure.
Grow through continuous training and development programs.
Be part of a results-driven company that values communication and teamwork.
If youre ready to contribute to a fast-growing team and build a rewarding careerapply today.
Key Skills
- Athletics
- Fitness
- Facilities Management
- Agriculture
- Communication
- Archicad
About Company
Leading the way in transforming industries through AI-driven innovations and the potential of diversity.
