Duty Manager
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Inspiring and engaging. As a Duty Manager you will show your leadership and interpersonal strengths to maximize the Rooms Operations and ensure an exceptional guest journey.
- Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly tracking and notifying proper areas to guarantee memorable moments for our guests
- Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices
- Assist Front Office Manager monitors key performance indicators for the department and takes corrective action liaise with FO Manager .
- Ensures all front Office documents & records are maintained as per operational/ organizational requirements.
- Ensures all Front Office areas are neatly maintained at all times as per norms hygiene and efficiency cleanliness and safety standards.
- Optimizes the efficient usage of room inventory by monitoring control and feedback to support the departments.
- Responsible for the organization of work within the department including assignments time schedules and vacations to ensure optimum utilization of manpower.
- Train guide & support the team in providing outstanding guest welcoming and experiences.
Qualifications :
- Proven experience in a front office leadership role within the hospitality industry
- Prior experience working with Opera or a related system
- Strong leadership and communication skills with the ability to motivate and guide a team
- Excellent problem-solving abilities and a guest-focused approach to creating memorable experiences
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- stock management
- Employee Relations
- Leadership skills
- Data Collection
- Management Experience
- Microsoft Outlook
- Warehouse Management
- Business Management
- Rota Management
- Leadership Experience
- Supervising Experience
- MRP
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
