Ops Tech Program Manager, Quick Commerce
Share
Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Lead comprehensive tech roadmap implementations as an Ops SME Tech Program Manager for Amazons Quick Commerce team supporting both Regional Distribution Center (RDC) launches and Under the Roof (UTR) feature rollouts across the rapidly expanding MENA network. This role orchestrates complex fulfillment system launches for new RDC sites while simultaneously managing UTR technology implementations and feature deployments across existing operations. Shape the future of quick commerce operations through strategic technical leadership spanning both greenfield RDC launches and brownfield UTR enhancements.
Each RDC launch involves multiple technical configurations across interconnected systems requiring coordination with cross-functional teams. The PM will support RDC Pre-Launch activities Launch Execution for bin/bay setup process path creation & UAT validation. Concurrently the PM will drive UTR new feature implementations and related UATs for continuous operational improvements.
As an Ops SME Tech Program Manager you will serve as the technical operations orchestrator across all fulfillment systems providing operations teams with the expertise and processes needed to achieve operational excellence at scale. This role combines deep operational knowledge with technical program management expertise to drive successful launches and implementations across the MENA region.
DAILY RESPONSIBILITIES:
Learn and use groundbreaking fulfillment technologies across interconnected systems
Apply advanced technical program management techniques combined with operations SME knowledge to deliver flawless RDC launches and UTR tech roadmap implementations
Interact with leading engineers and operations experts across global teams
Partner with cross-functional teams to orchestrate complex launches across pre-launch execution and post-launch phases
Leverage launch experience and operations expertise to provide feedback on technical processes and system integrations
Drive cross-functional communication during critical launch phases using deep operational knowledge
Lead projects that improve launch-related processes and stakeholder technical experience
Create SOPs technical documentation and process guides for the operations community
Work on critical highly complex technical challenges that span multiple fulfillment systems
- 4 years of working cross functionally with tech and non-tech teams experience
- 3 years of program or project management experience
- 3 years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
- Bachelors degree in computer science technology design
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Each RDC launch involves multiple technical configurations across interconnected systems requiring coordination with cross-functional teams. The PM will support RDC Pre-Launch activities Launch Execution for bin/bay setup process path creation & UAT validation. Concurrently the PM will drive UTR new feature implementations and related UATs for continuous operational improvements.
As an Ops SME Tech Program Manager you will serve as the technical operations orchestrator across all fulfillment systems providing operations teams with the expertise and processes needed to achieve operational excellence at scale. This role combines deep operational knowledge with technical program management expertise to drive successful launches and implementations across the MENA region.
DAILY RESPONSIBILITIES:
Learn and use groundbreaking fulfillment technologies across interconnected systems
Apply advanced technical program management techniques combined with operations SME knowledge to deliver flawless RDC launches and UTR tech roadmap implementations
Interact with leading engineers and operations experts across global teams
Partner with cross-functional teams to orchestrate complex launches across pre-launch execution and post-launch phases
Leverage launch experience and operations expertise to provide feedback on technical processes and system integrations
Drive cross-functional communication during critical launch phases using deep operational knowledge
Lead projects that improve launch-related processes and stakeholder technical experience
Create SOPs technical documentation and process guides for the operations community
Work on critical highly complex technical challenges that span multiple fulfillment systems
- 4 years of working cross functionally with tech and non-tech teams experience
- 3 years of program or project management experience
- 3 years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
- Bachelors degree in computer science technology design
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more
