Guest Relation Agent
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Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
- Consistently offer professional friendly and engaging service
- Handle guest concerns and react quickly logging and notifying proper departments
- Attend regularly scheduled departmental meeting
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies procedures and service standards
- Follow all safety policies
- Other duties as assigned
Qualifications :
- Computer literate in Microsoft Window applications preferred
- Must be able to type 25 words per minute
- University/College degree in a related discipline an asset
- Must possess a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Remote Work :
No
Employment Type :
Fulltime
Key Skills
- Marketing Communication
- IT Project Management
- Customer Service
- Agriculture
- Adobe Indesign
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
