Area CHB and CRM (Cargo Risk Management) Product Manager

Responsible for:
Align the Customs/CRM Product strategy to the overall Area growth business plan.
Execute global initiatives and strategy.
Secure product compliance by driving risk mitigation from sales process to onboarding.
Drive growth enablement
Identify impact zones for growth delivery and provide guidelines to the sales community
Increase product visibility to improve product penetration with other products
Standardize product and pricing to facilitate commercial (cross-) selling
Work closely with sales team to drive pipeline volume conversion.
Secure product innovation and development to create customer stickiness.
Define and drive value propositions and capabilities in alignment with the different verticals.
Own product financial performance
Responsible for product revenue (pricing) GP EBIT and volume.
Provide the local operations and CX team with guidance leadership and supports on any issues relating to revenue enhancement procedures standardization or risks to PnL.
Closely collaborate with product FbP to ensure effective financial management
Manage annual product budgeting process.

Accountable for:
Product PnL
Pricing
Product development and capabilities
Risk mitigation activities to ensure compliance (both global and local requirements)

Key Interdependencies
Internal stakeholders
Global/Region Customs/CRM Product team
Area L&S Product Managers
Area Sales team
Area Delivery team
HRBP / People Advisors
Area FBP
External stakeholders
Customers
Suppliers if any
(Customs) Authorities

Critical Competencies:

5years of experience in Customs business in an international set up
Working experience in logistics / supply chain industry is advantageous
Leadership and management skills
Excellent communication skills both internal and client facing
Commercial awareness and a thorough understanding of the competitive landscape
Excellent planning and time management skills and the ability to prioritize effectively
Auditing and monitoring outputs and data analysis

Key Metrics:

Shared
Business growth (acquisition/retention)
Customer satisfaction (NPS)
Compliance Customs Product (e.g: financial risk exposure
Individual
Financial performance
Product penetration into service portfolio
Effective leadership

Were only looking for External - UAE National candidates with a family Book.
Were committed to embracing the rich geographical diversity present in the communities where we operate including here in the UAE. Alongside our dedication to fostering an inclusive workplace environment were actively supporting Emiratization initiatives set forth by the UAE government ensuring the meaningful and efficient employment of its citizens. While we welcome applications from all qualified candidates for this position we are currently prioritizing candidates that hold a UAE Family book.

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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