Guest Services Agent
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Job Location:
Monthly Salary:
Posted on:
1 hour ago
Vacancies:
1 Vacancy
Job Summary
- Provide excellent guest service including efficient check-in/check-out reservations and a welcoming experience
- Manage guest inquiries requests and complaints professionally and timely
- Process payments post charges and coordinate with other departments to ensure guest satisfaction
- Maintain knowledge of room rates promotions and local attractions
- Follow safety and security procedures while providing concierge-level service
Qualifications :
- Preferably Male with pleasant personality with professional appearance and high integrity
- Minimum 3 years experience in hotel front office operations
- Excellent customer service skills; ability to remain calm under pressure
- Fluency in English required; Arabic language skills a plus
- Proficiency in MS Office and property management systems (Wishnet PMS preferred)
- Flexibility to work various shifts including weekends and holidays
- Strong communication teamwork and adaptability skills
Additional Information :
Male Guest-oriented mindset
Attention to detail
Team player
Adaptability
Conflict resolution
Organizational skills
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Cashiering
- Food Safety Experience
- Guest Relations Experience
- Animal Handling
- Front Desk
- Guest Services
- Phone Etiquette
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
