Receptionist – Arabic Speaker
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Job Summary
We are seeking a professional and customer-focused Arabic-speaking Receptionist to join our hotel. The ideal candidate will deliver exceptional guest service handle front-desk operations efficiently and create a welcoming atmosphere for all visitors.
Greet guests warmly and ensure a smooth check-in/check-out process
Answer phone calls and handle guest inquiries in Arabic and English
Manage reservations room assignments and guest requests
Coordinate with housekeeping and other departments to ensure guest satisfaction
Handle payments and maintain accurate records
Provide information about hotel services facilities and local attractions
Resolve guest concerns professionally and promptly
Qualifications :
Fluent in Arabic and English (additional languages are a plus)
Previous experience in hospitality or front desk roles (preferred)
Professional appearance and friendly communication skills
Strong organizational and multitasking abilities
Proficiency in hotel management systems (Opera PMS or similar is an advantage)
Ability to work in shifts including weekends and holidays
Additional Information :
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment a warm and welcoming culture excellent working conditions and to promote the development of all people including those with disabilities.
When applying do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Remote Work :
No
Employment Type :
Full-time
Key Skills
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- Accounts Handling
- Account Development
- Account Management
- Customer Support
- Corporate Marketing
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
