NOC Engineers
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Job Summary
Job Summary (NOC Engineer)
- Proactively monitor servers networks cloud applications and security alerts to ensure continuous uptime and system stability.
- Manage incidents by logging tickets performing initial troubleshooting and escalating issues to higher-level support teams as needed.
- Conduct daily system health checks correlate incidents and issue proactive notifications to maintain seamless operations.
- Track daily backup job completion monitor system availability and check for certificate expiries to avoid service interruptions.
- Maintain accurate shift handover logs and follow incident management procedures to ensure smooth shift transitions in a 24x7 environment.
- Utilize IT infrastructure networking and system monitoring tools for efficient operations.
- Apply troubleshooting skills to servers network devices and cloud environments.
- Communicate effectively and demonstrate strong analytical and problem-solving abilities.
- Work in rotational shifts as part of the 24x7 NOC support team.
- (Preferred) Hold certifications such as CompTIA Network CCNA Microsoft or ITIL Foundation.
- Proactively monitor servers networks cloud applications and security alerts to ensure continuous uptime and system stability.
- Manage incidents by logging tickets performing initial troubleshooting and escalating issues to higher-level support teams as needed.
- Conduct daily system health checks correlate incidents and issue proactive notifications to maintain seamless operations.
- Track daily backup job completion monitor system availability and check for certificate expiries to avoid service interruptions.
- Maintain accurate shift handover logs and follow incident management procedures to ensure smooth shift transitions in a 24x7 environment.
- Utilize IT infrastructure networking and system monitoring tools for efficient operations.
- Apply troubleshooting skills to servers network devices and cloud environments.
- Communicate effectively and demonstrate strong analytical and problem-solving abilities.
- Work in rotational shifts as part of the 24x7 NOC support team.
- (Preferred) Hold certifications such as CompTIA Network CCNA Microsoft or ITIL Foundation.
Key Skills
- Robotics
- Electrical Engineering
- GIS
- C/C++
- Technical Writing
- Visio
- Special Operations
- Telecommunication
- Geometry
- Oil & Gas Experience
- MPLS
- Systems Analysis
