Job Summary (NOC Engineer)
- Proactively monitor servers networks cloud applications and security alerts to ensure continuous uptime and system stability.
- Manage incidents by logging tickets performing initial troubleshooting and escalating issues to higher-level support teams as needed.
- Conduct daily system health checks correlate incidents and issue proactive notifications to maintain seamless operations.
- Track daily backup job completion monitor system availability and check for certificate expiries to avoid service interruptions.
- Maintain accurate shift handover logs and follow incident management procedures to ensure smooth shift transitions in a 24x7 environment.
- Utilize IT infrastructure networking and system monitoring tools for efficient operations.
- Apply troubleshooting skills to servers network devices and cloud environments.
- Communicate effectively and demonstrate strong analytical and problem-solving abilities.
- Work in rotational shifts as part of the 24x7 NOC support team.
- (Preferred) Hold certifications such as CompTIA Network CCNA Microsoft or ITIL Foundation.
Job Summary (NOC Engineer) - Proactively monitor servers networks cloud applications and security alerts to ensure continuous uptime and system stability. - Manage incidents by logging tickets performing initial troubleshooting and escalating issues to higher-level support teams as needed. - Conduc...
Job Summary (NOC Engineer)
- Proactively monitor servers networks cloud applications and security alerts to ensure continuous uptime and system stability.
- Manage incidents by logging tickets performing initial troubleshooting and escalating issues to higher-level support teams as needed.
- Conduct daily system health checks correlate incidents and issue proactive notifications to maintain seamless operations.
- Track daily backup job completion monitor system availability and check for certificate expiries to avoid service interruptions.
- Maintain accurate shift handover logs and follow incident management procedures to ensure smooth shift transitions in a 24x7 environment.
- Utilize IT infrastructure networking and system monitoring tools for efficient operations.
- Apply troubleshooting skills to servers network devices and cloud environments.
- Communicate effectively and demonstrate strong analytical and problem-solving abilities.
- Work in rotational shifts as part of the 24x7 NOC support team.
- (Preferred) Hold certifications such as CompTIA Network CCNA Microsoft or ITIL Foundation.
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