Job Summary

We are looking for a Supervisor Vendor to join our local shops team and be part of our
growth. He/She would be leading a team of vendor coordinators ensuring best in class
operational and CX KPIs - inventory accuracy assortment availability order preparation time
customer complaints etc. across grocery pharmacy and health & beauty verticals. If youre a
team leader who is hungry for a new adventure a multinational workplace is waiting for you.

Qualifications :

Whats On Our Plate

Ensure best in class operational and CX metrics for assigned vendors by continuously tracking performance and working closely with account managers and chains to drive continuous improvement.
Automate inventory processes reports and dashboards (Looker Tableau)
Drive inventory integration - SFTP assortment APIs etc. acting as a bridge between vendors and talabat technical teams.
Improve inventory accuracy and reduce out of stock by creating tailored vendor specific SOPs and working closely with the on-ground operations team.
Improve order preparation times by ensuring sufficient picker headcount -drive overall 3-6 months manpower planning with the vendors and also event specific (Ramadan Back to School etc.) ad hoc planning.
Lead and motivate a diverse team effectively. Continuously track and manage teams performance to ensure it is consistent with objectives and agreed timelines.
Conduct weekly and monthly performance meetings with vendors agree on next improvement steps and drive it taking full ownership of process.

Additional Information :

What Did We Order

Bachelors degree in any related field
2 to 5 years of experience as a team leader
Strong data analytics reporting and automation skills
Strong problem solving and people management skills
Ability to meet deadlines and work under pressure
Ability to prioritize tasks and manage time efficiently

Remote Work :

Employment Type :

Full-time

Key Skills

Risk Management
Data Entry
Vendor Management
Mobile Devices
Workers' Compensation Law
Automotive Diagnostics
Live Chat
Merchandising
Contract Management
Contract Negotiation
Cash Handling
negotiation

Apply Now

About Company

Delivery Hero

As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more

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