Job Summary

Organization and monitoring of all affairs concerned to the position.
Proper grooming at all times
Attend training classes as per schedule
Show fullest cooperation and respect within the team and other departments
Is aware of the daily activities and has product knowledge of all the hotel facilities
Audit all daily room charges and local telephone charges (where automatic switchboards are used) to the guest ledger.
Audit all other charges for the day previously posted to the guest ledger.
Audit guest ledger charges from all departments and balance to control sheets (food and beverage cashiers reports long distance traffic sheets laundry control sheets etc.)
Night Auditor has to check the Room Rates and get the signature of the Night Manager confirming that all room rates are correct as per reservation card and approval.
Determine guest ledger balances at the close of the day from control figures (D Report).
Prepare a nightly list of all guest ledger balance in excess of the pre-established balance (usually one weeks room sales). One copy should go to the Manager One to the Director of Finance and One to the Income Auditor
Ensure that credit card sale is tally with system postings.
Ensure that C/L Bills are intact with all supporting and BTC letters.
To maintain effective communication within the department and with other departments in the Hotel.
To create an environment which promotes employee morale and encourages the team to have pride in their department with a high level of commitment
To be punctual on duty and ensure the same of your employees.
Be well groomed to the standards laid down. Insist on the same standard for your employees
To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures.
Carry out any other reasonable task (which may not be stated here) as requested
To promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt caring and helpful attitude.
To anticipate the needs of the customer whenever possible to enhance quality service and in turn enhance customer satisfaction.
To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and customer needs.
Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
Other duties as assigned.

Qualifications :

Bachelor in Finance or degree in vocational hospitality
3 4 years experience in 4-5 star Hotel

Additional Information :

What is in it for you:

Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

Remote Work :

Employment Type :

Full-time

Organization and monitoring of all affairs concerned to the position.Proper grooming at all timesAttend training classes as per scheduleShow fullest cooperation and respect within the team and other departmentsIs aware of the daily activities and has product knowledge of all the hotel facilitiesAudi...

Organization and monitoring of all affairs concerned to the position.
Proper grooming at all times
Attend training classes as per schedule
Show fullest cooperation and respect within the team and other departments
Is aware of the daily activities and has product knowledge of all the hotel facilities
Audit all daily room charges and local telephone charges (where automatic switchboards are used) to the guest ledger.
Audit all other charges for the day previously posted to the guest ledger.
Audit guest ledger charges from all departments and balance to control sheets (food and beverage cashiers reports long distance traffic sheets laundry control sheets etc.)
Night Auditor has to check the Room Rates and get the signature of the Night Manager confirming that all room rates are correct as per reservation card and approval.
Determine guest ledger balances at the close of the day from control figures (D Report).
Prepare a nightly list of all guest ledger balance in excess of the pre-established balance (usually one weeks room sales). One copy should go to the Manager One to the Director of Finance and One to the Income Auditor
Ensure that credit card sale is tally with system postings.
Ensure that C/L Bills are intact with all supporting and BTC letters.
To maintain effective communication within the department and with other departments in the Hotel.
To create an environment which promotes employee morale and encourages the team to have pride in their department with a high level of commitment
To be punctual on duty and ensure the same of your employees.
Be well groomed to the standards laid down. Insist on the same standard for your employees
To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures.
Carry out any other reasonable task (which may not be stated here) as requested
To promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt caring and helpful attitude.
To anticipate the needs of the customer whenever possible to enhance quality service and in turn enhance customer satisfaction.
To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and customer needs.
Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
Other duties as assigned.

Qualifications :

Bachelor in Finance or degree in vocational hospitality
3 4 years experience in 4-5 star Hotel

Additional Information :

What is in it for you:

Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

Remote Work :

Employment Type :

Full-time

Key Skills

Customer Service
Hotel Experience
Hospitality Experience
Guest Relations Experience
Math
Windows
Facilities Management
Night Audit
Front Desk
Guest Services
Phone Etiquette
Word Processing

Apply Now

About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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