Assistant Restaurant Manager Mediterranean Restaurant

• Guest Experience Management:

  • Ensure a warm welcoming and authentic Mediterranean atmosphere for all guests.

  • Address guest concerns questions and special requests with care and professionalism.

  • Oversee service to ensure consistency efficiency and quality in all aspects of the dining experience from the initial greeting to final check-out.

  • Collaborate with the kitchen and front-of-house team to ensure smooth service flow particularly during busy times.

• Staff Supervision & Training:

  • Assist in the recruitment training and ongoing development of front-of-house staff including servers hosts and bartenders.

  • Provide coaching and feedback to staff to improve service quality and efficiency.

  • Create and maintain team schedules ensuring appropriate staffing levels for shifts.

  • Conduct performance evaluations and assist with disciplinary actions if needed.

• Operational Management:

  • Oversee the day-to-day operation of the restaurant ensuring all areas (front-of-house kitchen dining areas) are functioning smoothly.

  • Maintain cleanliness organization and presentation of the dining room ensuring it aligns with the Mediterranean aesthetic and high standards.

  • Ensure proper food safety and sanitation protocols are followed by staff.

  • Monitor inventory place orders and manage stock levels to avoid shortages or wastage.

• Financial & Administrative Oversight:

  • Assist the Restaurant Manager in monitoring financial performance including cost control (labor food beverage) sales analysis and profitability.

  • Process daily financial reports including cash handling tips and credit card transactions.

  • Maintain a strong understanding of the restaurants pricing strategy and promotions to enhance profitability.

• Event & Catering Coordination:

  • Help coordinate special events private dining and catering requests providing a personalized experience in line with Mediterranean dining traditions.

  • Collaborate with marketing to plan promotions or events (e.g. wine tasting evenings Mediterranean festivals special menus) to drive traffic and attract guests.

• Food & Beverage Quality Control:

  • Work closely with the kitchen staff to ensure that food presentation quality and portions meet the Mediterranean restaurants standards.

  • Conduct regular checks on dishes to ensure consistency in flavor and authenticity of recipes.

  • Maintain knowledge of the restaurants wine list cocktails and Mediterranean-inspired beverages to assist guests in selecting the perfect pairing with their meal.

• Customer Feedback & Quality Assurance:

  • Proactively seek guest feedback to continually improve the dining experience.

  • Ensure that any guest complaints or issues are addressed promptly and professionally.

  • Monitor online reviews and reputation management sites responding to feedback as necessary.

Qualifications :

• Experience: Minimum of 2-3 years of experience in a supervisory or assistant manager role in a restaurant preferably in Mediterranean or fine dining.

• Culinary Knowledge: A solid understanding of Mediterranean cuisine ingredients and preparation techniques is highly desirable.

• Customer Service: Exceptional customer service skills with the ability to resolve issues quickly and efficiently.

• Leadership & Teamwork: Strong leadership skills with the ability to manage motivate and develop staff in a fast-paced environment.

• Organizational Skills: Ability to multitask prioritize and handle various operational needs efficiently.

• Financial Acumen: Basic knowledge of budgeting labor management and cost control.

• Communication Skills: Clear concise and effective communication with both staff and customers.

Remote Work :

No

Employment Type :

Full-time