Summary:
The Cluster Marketing Coordinator supports the marketing team for both Banyan Tree Dubai and Delano Dubai. This role assists in the day-to-day coordination of marketing activities ensuring smooth execution of campaigns content creation and brand initiatives across both properties. The ideal candidate is organized proactive and passionate about luxury hospitality digital content and brand storytelling.
Responsibilities
Marketing & Administration
Provide daily administrative and coordination support to the marketing team.
Assist in scheduling tracking and executing marketing campaigns and activities.
Support in raising purchase requests processing invoices and maintaining marketing records.
Coordinate photo/video shoots ensuring alignment with brand guidelines.
Digital & Social Media
Assist in creating and scheduling social media posts for both properties.
Help monitor engagement and performance metrics across social platforms.
Coordinate with agencies or in-house creative teams for asset requests and approvals.
Support in maintaining and updating website content and event listings.
Brand & Collateral
Assist with the production and distribution of marketing materials ensuring accuracy and adherence to brand standards.
Help manage requests for promotional items signage and collateral from departments (Rooms Spa F&B Events).
Coordinate with suppliers printers and creative vendors as needed.
Events & Partnerships
Support the marketing team in organizing and executing events media visits and influencer collaborations.
Prepare event briefs guest lists and post-activation reports.
Help gather images videos and content for PR and social media use.
Reporting & Insights
Track marketing activities and maintain an updated campaign calendar.
Assist in preparing basic reports and presentations (e.g. social media engagement campaign results).
Conduct light research on market trends competitor activity and guest insights.
Qualifications :
Bachelors degree in Marketing Communications Hospitality Management or a related field
Ideally 1-3 years experience in marketing / hospitality / lifestyle brand environment
Strong written and verbal communications skills in English; Arabic and/or additional language a plus
Good digital literacy: social media platforms (Instagram Facebook TikTok LinkedIn) basic understanding of digital marketing metrics and tools
Experience or comfortable with content creation (copywriting editing coordinating visuals)
Highly organised detail-oriented and able to manage multiple tasks and deadlines
Strong interpersonal skills ability to work across functions and with external vendors
Creative mindset with interest in luxury hospitality / lifestyle/resort brands
Proficiency in Microsoft Office (Word Excel PowerPoint). Experience with CMS/CRM tools design coordination and marketing automation is a plus
Strong organizational skills with attention to detail.
Proficiency in Microsoft Office (PowerPoint Excel Word).
Familiarity with social media platforms (Instagram Facebook TikTok LinkedIn).
Basic understanding of content creation tools (e.g. Canva Adobe Express) is an advantage.
Creative mindset with interest in luxury hospitality / lifestyle/resort brands
Passion for hospitality design and lifestyle brands.
Additional Information :
We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support training and leadership necessary to excel in your role. Thats why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more