Vacancies Technical Service Representative - PC
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Job Summary
About AkzoNobel
Since 1792 weve been supplying the innovative paints and coatings that help to color peoples lives and protect what matters most. Our world class portfolio of brands including Dulux International Sikkens and Interpon is trusted by customers around the globe. Were active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. Its what youd expect from a pioneering and long-established paints company thats dedicated to providing sustainable solutions and preserving the best of what we have today while creating an even better tomorrow. Lets paint the future together.
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Job Purpose
Provides technical support and training on the use and application of company products services equipment and documentation. Supports the successful research and development of prototype materials and roll out of new product ranges.
Key Accountabilities
Gets familiar with all the applicable corporate as well as site policies/procedures with regard to personal conduct/HSE standards and acts in compliance with all their regulations
Promotes the positive company image and develops long-term relations with customers
Have the knowledge to troubleshoot and advise on PC products application
Performs site visits during products applications completing standard factual reports accurately and promptly; keeping a daily logbook of all site/project details
Proactively prevents and solves problems of a technical nature occurring at existing customers
Conducts and/or assists in the testing process as well as in the implementation of new products and technologies
Synchronizes own activities with all internal/external customers to ensure required stakeholders are involved in informed decision making
Maintains allocated technical company equipment in a safe and proper manner
Liaising between AkzoNobel the owners representative and contractor being a technical mediator between different levels in the contract chain
Delivers training to customers on the use and application of the PC products equipment and documentation both on-site at the customers location and within AkzoNobel training centers.
Troubleshoot application issues at site and demonstrating the required application techniques to the application teams
Completing standard factual reports accurately and promptly; keeping a daily logbook of all site/project details
Experience
Holder of minimum NACE / AMPP Level 1 or equivalent
Experience in Protective Coatings in the UAE.
Operates to the terms and conditions of employment of Akzo Nobel and within corporate guidelines at all times
Have excellent communication skills
Be willing to travel at short notice for extended periods
Be organised and able to manage own time effectively
Be fully conversant with Microsoft
Candidates must be able to use a computer and be competent in Outlook and other Microsoft Office applications
Candidates should have sufficient computer literacy to be able to use AkzoNobel in-house systems
Fluency in English is essential
Driving License is essential
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization all qualified applicants receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age or disability.
Requisition ID:47014
Required Experience:
Unclear Seniority
Key Skills
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About Company
We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sik ... View more
