Hostess
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Job Location:
Monthly Salary:
Posted on:
09-10-2025
Vacancies:
1 Vacancy
Job Summary
Department: Entertainment
Main area: Multi-Court & Kids Club
As a Hostess in the Entertainment Department at Rixos Marina Abu Dhabi you will be the first point of contact for guests engaging with our Multi-Court and Kids Club facilities. Your primary responsibility will be to handle all bookings and guest inquiries in a warm professional and efficient manner ensuring a smooth and enjoyable experience for families and guests of all ages. You will play a key role in promoting our entertainment offerings and maintaining a friendly and organized environment.
Key Responsibilities:
Welcome guests warmly and professionally to the Multi-Court and Kids Club areas.
Manage daily bookings and reservations for all activities events and facilities within the assigned areas.
Handle phone email and walk-in inquiries regarding Kids Club programs court availability schedules and special events.
Maintain accurate records of bookings and participant lists using relevant booking systems or software.
Coordinate with the Entertainment and Recreation team to ensure smooth activity scheduling and guest flow.
Provide guests with detailed information about entertainment programs age requirements safety guidelines and facility rules.
Monitor guest feedback and communicate suggestions or issues to the relevant departments for continuous improvement.
Ensure a clean inviting and child-friendly front desk or reception area.
Support in organizing and promoting entertainment activities when required.
Comply with all health and safety regulations especially those related to children and sports activities.
Qualifications :
Previous experience in guest service reservations or front desk roles (experience in hospitality or recreational settings preferred).
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Fluent in English; knowledge of additional languages (especially Arabic or Russian) is an advantage.
Friendly approachable and enthusiastic personality.
Ability to multitask and remain calm in a fast-paced environment.
Experience with reservation or booking systems is a plus.
Additional Information :
- Competitive Salary and Compensation:
- Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
- Training and Development Opportunities:
- Access to training programs and development opportunities to enhance skills and advance within the company.
- Career Advancement:
- Opportunities for career growth and advancement within the Rixos Hotels group.
- Health and Wellness Benefits:
- Comprehensive health insurance coverage.
- Employee Recognition Programs:
- Recognition programs to acknowledge and reward outstanding performance and dedication.
- Work-Life Balance:
- Policies and practices that promote a healthy work-life balance including flexible scheduling where possible.
- Uniforms and Dress Code:
- Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
- Social Events and Activities:
- Participation in social events team-building activities and employee gatherings to foster a positive work culture.
- Transportation Services:
- Transportation services.
- Employee Wellness Programs:
- Wellness programs such as fitness classes or gym access to promote a healthy lifestyle.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- OpenTable
- Food Service
- Customer Service
- Hospitality Experience
- Basic Math
- Guest Relations Experience
- Host/Hostess Experience
- Guest Services
- Cash Handling
- Phone Etiquette
- Writing Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
