Reservations Agent (Arabic Speaker)

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profile Job Location:

Dubai - UAE

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

As Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property. You will ensure that all SOPs are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management including allotments groups blocks and rate codes in all applicable systems. Further you will assist the Reservations Manager for driving up- selling within the property and to ensure optimal use of all distribution channels e.g. IBE GDS Tour Operators Small Luxury Hotels Regional and Corporate Sales Offices


Qualifications :

  • Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
  • Understand the dynamics of regional & local market local competitors and events of the destination.

Additional Information :

  • Luxury Hotel Experience 

    Remote Work :

    No


    Employment Type :

    Full-time

    As Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property. You will ensure that all SOPs are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of acc...
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    Key Skills

    • Anti Money Laundering
    • Accounts Handling
    • Account Development
    • Account Management
    • Customer Support
    • Corporate Marketing

    About Company

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    In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more

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