Front Office Supervisor
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Job Location:
Monthly Salary:
Posted on:
30-09-2025
Vacancies:
1 Vacancy
Job Summary
- To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.
- To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara properties.
- To oversee the service and attitude with which our guest service is being delivered and ensure it meets the highest standard of Anantara at all times.
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- To be proactive and innovative suggesting alternatives that meet guest needs in enjoying their Anantara experience.
- To develop a close and harmonious working relationship with all hotel departments.
- Conduct daily shift briefings/meetings and pass on all information to team-members.
- Coordinate reception work during the shift in an effective manner
- To follow all standards of all programmes in place e.g. GHA Discovery MessageBox Anantara App Guest Preferences
- To be available to work in all shifts including night shift
- To carefully and safely drive the hotel buggy at all times
Additional Information :
Relocate to remote area
Remote Work :
No
Employment Type :
Full-time
Key Skills
- ENT
- Electronic Security
- Access Control System
- Accounting & Finance
- Cardiac
- Food & Beverage
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
