Hostess
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking an enthusiastic and professional Hostess to join our team in Dubai United Arab Emirates. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless dining experience.
- Greet and welcome guests with a warm friendly demeanor
- Manage reservations and seating arrangements efficiently
- Provide accurate wait times and handle guest inquiries
- Coordinate with the restaurant staff to ensure smooth service flow
- Maintain an organized and clean reception area
- Assist with answering phone calls and managing to-go orders
- Keep track of table status and optimize seating arrangements
- Ensure all health and safety protocols are followed
- Handle guest complaints and concerns with empathy and professionalism
- Assist with special events and promotions as needed
Qualifications :
- Proven experience as a hostess or in a similar customer-facing role
- Exceptional interpersonal and communication skills
- Strong attention to detail and ability to multitask in a fast-paced environment
- Flexible and adaptable to changing situations
- Excellent organizational skills and ability to prioritize tasks
- Proficiency in using reservation management systems
- Ability to remain calm and professional under pressure
- Fluency in English; additional language skills are a plus
- Knowledge of local culture and etiquette is beneficial
- High school diploma or equivalent
- Ability to stand for extended periods and move around the restaurant
- Positive attitude and enthusiasm for providing exceptional customer service
Additional Information :
- Minimum 1 year of experience in the same or similar role
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English additional languages are a plus
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- OpenTable
- Food Service
- Customer Service
- Hospitality Experience
- Basic Math
- Guest Relations Experience
- Host/Hostess Experience
- Guest Services
- Cash Handling
- Phone Etiquette
- Writing Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
