Senior Operations Officer WFO
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Job Location:
Monthly Salary:
Posted on:
03-10-2025
Vacancies:
1 Vacancy
Job Summary
Description
Role : Senior Operations Officer - WFO
Location : Abu Dhabi
Role Purpose:
Maintain tight and high quality Operational and Administrative controls
Key Accountabilities of the role
- Oversee team operations to maintain high standards of accuracy and control ensuring error-free execution of high-value transactions and minimizing financial and reputational risks.
- Monitor and ensure timely processing of finance transaction requests via BPM Workflow System and WFOServices email aligning team performance with agreed turnaround times.
- Supervise scrutinize and verify finance disbursement documentation across multiple products ensuring adherence to approval protocols Sharia compliance and system accuracy before final authorization.
- Supervise and approve all AED/FCY fund transfers settlement transactions and miscellaneous instructions ensuring compliance with internal policies and Sharia guidelines
- Manage daily reconciliation of MAP and GL accounts including Khalifa Fund/MOPA validate MIS accuracy and escalate unresolved items to relevant stakeholders.
- Manage the maintenance and reconciliation of commodity trade records ensuring timely broker fee payments and alignment with MAP account balances.
- Review and validate daily control reports ensure proper document archiving and enforce adherence to service delivery standards and regulatory policies deferral follow up/escalation done if required
- Ensure strategic support to international branches is given and Review documentation for new syndication/structured deals and amendments ensure timely issuance of notices and claim agency fees as applicable.
- Review with External legal and internal legal counsel together with Sharia for the documentation and product structuring for mega and Syndication deals
- Lead the identification and resolution of transactional discrepancies ensure prompt escalation of exceptions and uphold compliance with ADIB policies and procedures.
- Promote awareness of Business Continuity Plan (BCP) provisions and collaborate with the BCP Coordinator to ensure team preparedness and operational resilience
- Regularly assess operational workflows and recommend improvements to enhance efficiency control and service quality.
- Encourage continuous learning by actively participating in and facilitating training programs mentoring junior staff fostering a culture of growth and excellence and ensuring cross-functional training among team members
- Ensure timely submission of month-end MIS to FCD and resolve inquiries from counterparties and business units effectively.
Specialist Skills / Technical Knowledge Required for this role:
- Leadership/Team Wok/Good Communication skills/Highly organized
- Master/Bachelor Degree in Banking and Accounting
5-6 years of Banking experience in the Finance origination and after sales service including Syndication Operations
Required Experience:
Senior IC
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Welcome to Abu Dhabi Islamic Bank. Our bank offers many of the world's leading financial and banking services. Learn more about us through our website.
