Job Summary (List Format) Solutions Architect Digital Guest Experience
- Designs scalable secure and user-centric technology solutions for digital channels such as websites mobile apps and self-service kiosks.
- Bridges business objectives user experience and technical feasibility to ensure solutions align with enterprise architecture and deliver long-term business value.
- Collaborates with cross-functional teams including product owners developers UX data specialists and vendors to shape product roadmaps and guide solution delivery.
- Defines and manages both high-level and detailed solution designs selects appropriate technology stacks and ensures adherence to non-functional requirements (security performance scalability).
- Leads system integration efforts defining APIs data flows and interfaces for seamless connectivity between digital products and core enterprise systems (e.g. DXP CRM CMS CDP DAM).
- Provides technical leadership and guidance to development teams and vendors ensuring compliance with architectural best practices security and risk management.
- Partners with business stakeholders to capture requirements present technical concepts in accessible language and participate in vendor selection and solution evaluation processes.
- Enforces architectural governance standards and regulatory compliance (e.g. GDPR PCI-DSS WCAG) and maintains architecture documentation and roadmaps.
- Drives continuous improvement and technology innovation by staying updated on emerging trends recommending new solutions and contributing to organizational communities of practice.
- Requires a Bachelors (Masters preferred) in IT/Computer Science/Engineering 12 years total IT experience 5 7 years in solution/software architecture for digital platforms (aviation or B2C preferred) and relevant certifications (e.g. TOGAF Azure/AWS Solution Architect Agile/Scrum).