Rider Quality Support
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Whats on Your Plate
- Have an enforcement presence that discourages illegitimate behavior on/off the field. This may mean issuing warnings to the riders breaking guidelines
- Evaluate local traffic and road safety concerns observe problem areas behaviors and provide inputs
- Check and make sure riders are using all talabat branded gears (uniform bag box mask gloves etc). At the same time flag nontalabat riders using talabat rider gears to maintain brand consistency on the road
- Find out riders not maintaining hygiene standards of their uniform food bag/box and keeping their bikes timely serviced
- On the spot verification of rider and bike documents (Driving License Emirates ID Mulkiya etc) as per local laws
- Monitor and control the riders behavior towards restaurant/customer and vice versa
- Visit high restaurant density areas during demand peak times to ensure riders are maintaining safe distance.
- Assist riders community (irrespective of the company) in emergency situations (accidents breakdowns etc)
- Perform the vital public services of protecting life and property. Assist people in need (community support)
- Maintain your presence on the ground as Talabats face
Qualifications :
What did we order
- Minimum 1 year of experience as a delivery rider and 23 years of experience as a fleet/security coordinator
- Presentable with good physical fitness
- Disciplined organised person with strong ethics
- Ability to maintain a professional standards even during stressful situations
- Good communication skills both written and verbal. English and Hindi/Urdu is a must Arabic is a plus
- Proficient in recording reporting and analysing data
- Persuasive skills in order to be able to coach noncompliant riders effectively
- Valid Driving License
Remote Work :
No
Employment Type :
Fulltime
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
