Store Supervisor
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Job Summary
Job Objective:
To oversee daily store operations ensure sales targets are met maintain excellent customer service standards and uphold overall store quality and order.
Duties & Responsibilities:
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Supervise and manage the sales team assigning tasks and monitoring performance.
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Train and guide new employees to achieve store sales objectives.
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Monitor stock levels and coordinate with management for replenishment.
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Ensure compliance with company policies quality standards and customer service guidelines.
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Handle customer complaints and resolve issues professionally.
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Prepare and submit regular sales and performance reports to management.
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Ensure adherence to work schedules dress code and store cleanliness.
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Oversee the implementation of promotions and discounts in the store.
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Participate in stocktaking activities and ensure data accuracy.
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Motivate the team to achieve sales goals while maintaining a positive work environment.
Qualifications:
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Bachelors degree in Business Administration or related field (preferred).
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Minimum 2 years of supervisory or retail sales experience.
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Strong leadership and organizational skills.
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Excellent problem-solving and decision-making abilities.
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Proficiency in POS systems and Microsoft Office applications.
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Fluency in English (Arabic proficiency preferred).
Working Hours & Conditions:
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48 hours per week (1 day off weekly).
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Work may be required during holidays or peak seasons (Ramadan Eid packing season etc.).
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Flexibility to work in any UAE branch as per business needs.
Key Performance Indicators (KPIs):
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Achievement of sales targets.
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Customer satisfaction levels.
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Punctuality and attendance.
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Quality of product display & store cleanliness.
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Speed & accuracy of sales transactions.
Benefits:
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Salary: AED(based on experience).
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Attractive sales commission.
Key Skills
- Business Continuity Planning
- Airport Security
- ABAP
- Field Sales
- Assembling
- Inventory
