Housekeeping Coordinator (Emirati Talent)

AccorHotel

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profile Job Location:

Abu Dhabi - UAE

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

      1. To attend and handle all guest requests received for internal services as per the hotel standards and procedures.
      2. To answer and handle calls wake-up calls and messages properly using the telephone etiquettes and Rixos standards.
      3. To ensure that all guests enjoy their stay being offered the finest personal service.
      4. To respect the privacy of the guests and the confidentiality of the information.
      5. To report any guest comment or complaint.
      6. To set-up inventory and monitor supplies and other commodities upon guest requests.
      7. To update the above items availability and order requirements in FMC accordingly with prior approval.
      8. To be aware of and to follow emergency and security procedures.
      9. To fulfill all administrative tasks housekeeping office coordination and filing.
      10. To respect key handling procedures.
      11. To read and update logbooks.
      12. To update guest history.
      13. To keep all equipment clean areas tidy and well maintained as per the Housekeeping Operations Manual.
      14. To carry out special projects according to given assignments.
      15. To attend a daily line up briefing with the Housekeeping team.
      16. To coordinate with all departments as per guests and operational needs.
      17. To inform concerned division or department heads whenever a matter is delayed or not solved
      18. To manage the departmental attendance and rosters in the payroll system and follow up with paymaster for any staff queries.

Qualifications :

  • Warm and caring personality; previous housekeeping experience is an asset. 
  • Ability to anticipate and focus attention on guest needs being professional and welcoming.
  • Excellent organizational skills and time management.

Additional Information :

Your team and working environment:

  • Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
  • At Accor we are Heartists!

Are you ready to put your heart at the center of everything that you do If so then join our team of Heartists at Rixos Premium Saadiyat Island every day we look for opportunities to engage on a personal & meaningful way with our guests and each other.  We deliver heartfelt hospitality in an environment that is engaging enthusiastic and professionally rewarding


Remote Work :

No


Employment Type :

Full-time

To attend and handle all guest requests received for internal services as per the hotel standards and procedures.To answer and handle calls wake-up calls and messages properly using the telephone etiquettes and Rixos standards.To ensure that all guests enjoy their stay being offered the finest perso...
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Key Skills

  • Hotel Experience
  • Taleo
  • Hospitality Experience
  • Environmental Services
  • Laundry
  • Cleaning Experience
  • Housekeeping Management
  • OSHA
  • Sanitation
  • Team Management
  • Leadership Experience
  • Supervising Experience

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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