- To provide day to day support on Microsoft Dynamics CRM and other Applications and training end users.
- Define business requirements.
- Conduct discovery sessions with different department members to understand the business workflow and dynamics within the different departments.
- Conducting process mapping and analysis to understand current processes and identify opportunities for improvement.
- Developing and implementing process improvements such as streamlining steps automating processes or introducing new tools or technologies.
- Collaborating with crossfunctional teams to ensure that process improvements are aligned with overall business objectives.
- Executing MS CRM configuration workflows and reports.
Qualifications :
Bachelors Degree in Information or any related field.
Additional Information :
Skills & Professional Requirements:
- Ability to understand and draft business requirement document and map the business processes in CRM.
- Good functional knowledge in all standard business processes including CRM order to cash procure to pay etc.
- Should be able to design new solution and workflows.
- Technical capability to create plugins and integrate CRM with other systems is preferred.
- Experience in implementing CRM in diverse industries like trading manufacturing real estate and service industry is preferred.
- Is handson selfmotivated and energetic with a clear sense of urgency and direction.
- Should have excellent communication skills and experience in coordinating with end users.
- Ability to learn and develop skills in different technologies.
- Minimum 5 years of experience as business process analyst 23 years on MS CRM with at least 2 years endtoend project implementation experience on MS CRM.
Remote Work :
No
Employment Type :
Fulltime
To provide day to day support on Microsoft Dynamics CRM and other Applications and training end users.Define business requirements.Conduct discovery sessions with different department members to understand the business workflow and dynamics within the different departments.Conducting process mapping...
- To provide day to day support on Microsoft Dynamics CRM and other Applications and training end users.
- Define business requirements.
- Conduct discovery sessions with different department members to understand the business workflow and dynamics within the different departments.
- Conducting process mapping and analysis to understand current processes and identify opportunities for improvement.
- Developing and implementing process improvements such as streamlining steps automating processes or introducing new tools or technologies.
- Collaborating with crossfunctional teams to ensure that process improvements are aligned with overall business objectives.
- Executing MS CRM configuration workflows and reports.
Qualifications :
Bachelors Degree in Information or any related field.
Additional Information :
Skills & Professional Requirements:
- Ability to understand and draft business requirement document and map the business processes in CRM.
- Good functional knowledge in all standard business processes including CRM order to cash procure to pay etc.
- Should be able to design new solution and workflows.
- Technical capability to create plugins and integrate CRM with other systems is preferred.
- Experience in implementing CRM in diverse industries like trading manufacturing real estate and service industry is preferred.
- Is handson selfmotivated and energetic with a clear sense of urgency and direction.
- Should have excellent communication skills and experience in coordinating with end users.
- Ability to learn and develop skills in different technologies.
- Minimum 5 years of experience as business process analyst 23 years on MS CRM with at least 2 years endtoend project implementation experience on MS CRM.
Remote Work :
No
Employment Type :
Fulltime
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