Night Manager
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Job Description
We have an opportunity for a confident and experienced Night Manager to join on a full time basis to oversee the hotels overnight operations and ensure the safety security and satisfaction of our guests. Reporting to the Front Office Manager this role is responsible for managing the Night Audit process supporting the Front Office team and acting as the hotels senior leader in the absence of executive management. This is a hands-on leadership role that requires a calm solutions-focused approach and a strong understanding of hotel operations.
Key Responsibilities:
- Oversee the Night Audit process and ensure accurate daily reconciliation.
- Manage overnight guest services and respond to guest needs with professionalism.
- Ensure the safety and security of the hotel and its guests during the night shift.
- Act as the senior leader on duty supporting all departments as needed.
- Prepare and distribute nightly reports and maintain operational records.
- Lead and support the Night Audit team ensuring service excellence.
Qualifications :
We are looking for a hospitality professional with strong operational knowledge leadership capability and a passion for delivering exceptional guest experiences. Youll be confident working independently with the ability to make sound decisions and lead by example.
Preferred Experience:
- Minimum 3 years experience in a Night Audit or Front Office leadership role.
- Strong working knowledge of Opera Cloud Microsoft Office and hotel systems.
- Excellent communication problem-solving and decision-making skills.
- Flexible availability; you are required to work nights including weekends and public holidays as needed.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
