drjobs Guest Services Officer - Fitness العربية

Guest Services Officer - Fitness

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Dubai - UAE

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Key Responsibilities:

  • Greet and assist guests upon arrival at the fitness center offering a welcoming and helpful attitude.
  • Provide information about the fitness centers facilities equipment services and class schedules.
  • Monitor guest activity to ensure safety and proper use of fitness equipment.
  • Assist guests with any fitnessrelated inquiries offering basic guidance on equipment usage and fitness programs.
  • Maintain cleanliness and organization of the fitness center including equipment towels and locker rooms.
  • Ensure that all fitness equipment is in working order reporting any maintenance issues promptly.
  • Handle guest complaints or concerns professionally and ensure guest satisfaction.
  • Monitor the overall environment to ensure it is safe clean and enjoyable for all guests.
  • Promote fitness center services such as personal training classes and wellness programs to guests.
  • Ensure the fitness center operates in compliance with health and safety regulations.
  • Maintain stock of fitnessrelated products (e.g. towels water supplements) and replenish as needed.
  • Assist in checking in guests and processing membership or day pass transactions when required.
  • Coordinate with housekeeping and maintenance teams to ensure the facility is properly maintained.
  • Offer personalized recommendations or services based on guests fitness interests and needs.

Qualifications :

Required Skills & Qualifications:

  • Previous experience in a customer service role preferably in a fitness or hospitality setting.
  • Strong communication and interpersonal skills.
  • Basic knowledge of fitness equipment and wellness practices.
  • Ability to maintain a clean and organized fitness environment.
  • Ability to remain calm and professional in highpressure situations.
  • Strong problemsolving skills with a guestoriented mindset.
  • Fitness or wellness certification is a plus but not required.
  • Proficiency in using booking systems or guest management software.
  • Ability to work flexible hours including early mornings evenings weekends and holidays.

Physical Requirements:

  • Ability to lift fitness equipment or other items (up to 25 pounds).
  • Ability to stand or walk for extended periods.
  • Physical fitness is a plus as the role involves walking standing and occasionally demonstrating equipment use.


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.