DescriptionOntime Group is looking for a dedicated Filipino Coordinator with a medical background to join our team at Doctor OnTime. In this role you will act as a point of contact for patients and healthcare providers coordinating appointments and ensuring smooth communication within our healthcare services.
Responsibilities:
- Coordinate patient appointments and followup schedules for medical consultations
- Assist in managing patient records and ensure all information is accurate and uptodate
- Serve as a liaison between patients and medical staff to facilitate effective communication
- Provide information about services treatments and procedures to patients
- Help navigate insurance plans and billing inquiries
- Support the administration in medical office tasks including filing and documentation
- Ensure that the clinic operates smoothly by managing logistics and appointment scheduling
- Convey patient feedback and concerns to the medical team effectively
Requirements - Medical background is required healthcarerelated fields)
- Prior experience as a Coordinator in a healthcare or medical environment is preferred
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Proficient in using office software including MS Office and medical record systems
- Ability to work well under pressure and handle sensitive information with discretion
- Empathetic and patientcentric approach with strong customer service skills
- Fluency in English; knowledge of Filipino languages is an advantage
- Team player with a proactive attitude towards problemsolving
BenefitsSalary Visa and Medical Insurance
Required Experience:
IC