Housekeeping Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Key Responsibilities:
1. Team Leadership & Management
- Supervise train and motivate the housekeeping team to ensure efficiency and highquality service.
- Assign tasks and schedules to ensure all guest rooms public areas and backofhouse spaces are cleaned and maintained properly.
- Conduct performance evaluations provide coaching and implement training programs for continuous improvement.
2. Operational Management
- Ensure daily housekeeping operations run smoothly including room turnovers laundry services and public area maintenance.
- Monitor inventory levels of cleaning supplies linen and guest amenities and coordinate with procurement for timely replenishment.
- Implement housekeeping procedures and standards in alignment with resort policies and fivestar hospitality expectations.
3. Guest Satisfaction & Quality Assurance
- Maintain high cleanliness and hygiene standards to ensure exceptional guest satisfaction and positive reviews.
- Handle guest requests complaints and feedback professionally and efficiently.
- Conduct regular inspections of rooms suites and public areas to ensure compliance with resort standards.
4. Budget & Cost Control
- Develop and manage housekeeping budgets ensuring cost efficiency without compromising quality.
- Monitor labor costs and optimize staff scheduling based on occupancy levels.
- Identify costsaving opportunities while maintaining service excellence.
5. Compliance & Safety
- Ensure adherence to health safety and sanitation regulations including fire safety and chemical handling procedures.
- Implement ecofriendly and sustainable housekeeping practices in line with resort policies.
- Train staff on emergency procedures and workplace safety measures.
Qualifications :
- ducation: Diploma or degree in Hospitality Management Hotel Administration or a related field.
- Experience: Minimum 35 years of housekeeping supervisory or managerial experience in a luxury hotel or resort.
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
