Whats in it for you:
- Respond to any questions needs and desires of guests and follow up with guests to ensure their requests have been met to their satisfaction
- Respond to guests needs and anticipate their unstated ones
- Expect and react promptly to guests requirements and inquires
- Actively listen and resolve guests complaints
- Oversee and coordinate all arrivals and departures of special guests (VIPs)
- Coordinate and manage communication between guests and staff
- Promote all amenities conveniences and programs offered
Your team and working environment:
Qualifications :
Your experience and skills include:
- Minimum of 45 years experience in 5* hotel.
- Experience in the GCC and/or Middle East Region is a plus.
- Excellent communication skills both written and verbal required.
- Never settle for the status quo or mediocre work
- Continuously search for areas of improvement
Remote Work :
No
Employment Type :
Contract