Catering Conference Sales Manager

• Focus on selling both Conference Space and Outlets including Food & Beverage AV and all Hotel Services to secure residential & nonresidential catering as well as social events and weddings.
• Solicit negotiate and book new and repeat business through various efforts (prospect calls referrals etc.) to maximize catering revenues to meet/exceed the goals and budgeted revenues.
• Plan upsell and detail the meeting/function with the client including space requirements times equipment menus etc.
• Coordinate payment procedure to include: credit prepayment and billing instructions etc. 
• Complete the contracts prepare the appropriate paperwork coordinate with the appropriate areas in the hotel and resolve any issues complaints and/or problems to ensure quality product delivery and customer satisfaction.
• Manage event from beginning to end processing all the information pertaining to the booking to include but not limited to:
  • • Preparation of creative menus while always keeping in mind food cost labor cost and facilities of the kitchen. 
    • Confirm electrical internet telecommunication audiovisual and where appropriate Exhibit requirements
    • Obtain guarantees of food and beverage events for Banquets and kitchen.
• Maintain accurate legible records and files to provide group history ensure future and current quality service and enhance future prospects
• Exceed personal sales calls and activities goals monthly quarterly and annually.
• Utilize Opera Sales & Catering System to track solicit book and followup accounts
• Conduct site inspections with prospective and existing clients.
• Be knowledgeable of and enforce local and state laws and regulations with specific reference to health and safety
• Prepare weekly monthly quarterly and annual reports as required. Assist with compilation of competitive intelligence information.
• Responsible for dissemination of group/ event information to the appropriate departments via memos emails banquet event orders directives resumes and rooming lists in a professional and timely manner. 
• Able to conduct the daily BEO meeting to review event details and to ensure last minute changes are communicated accordingly to the operation team.
• Send out the BEO Meeting Change log & Updates email on a daily basis.
• Attend daily /weekly / monthly meetings were your presence is required (Groups operational meeting  sales meeting leaders meeting )
• Establish good business and social relationships with the industry and participate in activities related to public relations in order to further increase sales leads for department as well as Hotel.
• To control function space maximization and ensure Opera Sales & Catering standards are met.
• To work closely with the Assistant Director of Sales to prepare monthly forecasts as well as month end reports.
• To coordinate trainings to Conference Services & Catering Coordinators and/or interns & trainees for best carrying out their responsibilities and duties.
• Other tasks as assigned.

Qualifications :

• Minimum High School Diploma Business School and/or Hotel School Diploma preferred.
• Minimum three years experience in Catering exposure to Banquet operation is a must.
• Minimum three years experience in a luxury Hotel environment resort experience preferred.
• Candidate must have flexible schedule and ability to handle multiple tasks simultaneously.
• Must be results oriented enthusiastic and a strong team player
• Must be able to prioritize organize and be selfefficient.
• Computer experience at intermediate to advanced level is mandatory with knowledge of Windows 2003 (Excel PowerPoint and Word Access) Opera Sales & Catering and Meeting Matrix
• Must be flexible in terms of working hours especially during peak periods.
• Must possess good Sales skills guest service skills professional presentation and sophisticated communication skills.
• Proficient in English language (Verbal and written) second language is an asset.

Remote Work :

No

Employment Type :

Fulltime