Roles and responsibilities
Develop, prepare, and manage AMCs, ensuring they meet operational and financial goals.
- Prepare cost estimates, proposals, and contract agreements for maintenance and renovation projects.
- Evaluate contract bids and provide recommendations based on technical and financial factors.
- Coordinate contractors, vendors, and internal teams to ensure smooth project execution.
- Track and manage AMC records and renewals, ensuring compliance with local regulations and international standards.
- Oversee contractor performance, ensuring compliance with SLAs and KPIs.
- Monitor costs and ensure budget adherence, identifying cost-effective solutions.
- Ensure health and safety compliance for all maintenance operations.
- Maintain accurate AMC documentation and assist with reporting on performance and key metrics.
Any other ad hoc administrative duty as requested by the Line Manager or Management staff.
Qualifications & Education
Bachelor's Degree in Engineering, preferably in Mechanical, Electrical, or Facilities Management-related fields.
Experience
- Minimum of 3+ years of proven experience in facilities management, with at least 2 years of direct experience managing AMCs in a real estate industry.
- Strong understanding of maintenance management, contractor coordination, and project execution.
Desired candidate profile
1. Organizational Skills
- Scheduling and Planning: Ability to create detailed maintenance schedules, ensuring that regular maintenance is carried out without disrupting operations.
- Time Management: Effectively managing the timing of maintenance tasks, balancing urgent issues with routine checks and repairs.
2. Technical Knowledge
- Understanding of Systems: A solid understanding of the equipment, machinery, or infrastructure being maintained.
- Preventive Maintenance: Knowledge of the maintenance practices needed to prevent failures and extend the operational lifespan of equipment.
- Troubleshooting: Ability to diagnose and address technical issues or breakdowns as they arise.
3. Communication Skills
- Reporting and Documentation: Effectively communicating maintenance plans, work orders, and updates to management and other stakeholders.
- Team Coordination: Ability to work with and coordinate a team of maintenance staff, contractors, or vendors to ensure that maintenance tasks are completed on time.
4. Problem-Solving
- Issue Resolution: Quickly addressing maintenance-related issues, including emergency repairs, and minimizing downtime.
- Resource Allocation: Efficiently allocating resources (personnel, equipment, and materials) to carry out maintenance activities.
5. Attention to Detail
- Inspection and Monitoring: Conducting thorough inspections and ensuring that all maintenance tasks, large or small, are completed according to the standards and specifications.
- Record Keeping: Maintaining detailed records of maintenance activities, repairs, and costs to track the performance and longevity of equipment.
6. Knowledge of Safety Standards
- Safety Compliance: Ensuring that maintenance tasks are performed in compliance with safety regulations to prevent accidents and hazards.
- Risk Management: Identifying and mitigating risks that could arise during maintenance activities or from faulty equipment.
7. Vendor Management
- Contractor Coordination: Managing third-party contractors or service providers for specialized maintenance tasks.
- Supplier Relationships: Managing relationships with suppliers for parts and materials, ensuring the timely delivery of necessary components.