Utility Technician

Roles and responsibilities

Team Management:

• Lead and manage the Utilities Team, including power, water, drainage, sewage, gas, and chilled water service lines.
• Manage the Water Team, specializing in hydrology, reservoirs, dams, pumping stations, and treatment systems.
• Foster a collaborative and innovative working environment to deliver high-quality engineering solutions.
  

Financial Oversight:

• Responsible for the monthly Profit & Loss (P&L) for this Sector.
• Develop and execute annual growth targets, budgets, and forecast performance quarterly targets.
  

Leadership and Strategy:

• Provide strategic leadership, fostering innovation and excellence in project delivery.
• Contribute to the successful execution of multi-disciplinary projects by collaborating with other department heads and stakeholders.
• Ability to grow the service lines through market intelligence and client relationships.
  

Client Relationship Management:

• Build and maintain strong relationships with our key clients to maintain organic growth.
• Client centric mindset who can establish new service lines or growth in new areas to the business.
• Act as the primary point of contact for key client accounts, ensuring high levels of satisfaction and repeat business.
  

Operational Excellence:

• Establish and maintain robust operational processes to enhance efficiency and quality with particular emphasis on monthly profit margins and efficient project delivery.
• Ensure adherence to industry standards, regulatory requirements, and best practices and manage the team capabilities inter-regionally in achieving this.
• Strong understanding of the sectors pricing strategies for work winning and delivery of projects.
• Ability to grow our resource centres to improve margin and offshore more work effectively.

Desired candidate profile

• Bachelor’s degree in Civil Engineering, Water Engineering, or a related discipline; a Master’s degree is preferred.
• Minimum of 20 years of experience in water and utility network services, with at least 5 years in a senior leadership role.
• Proven expertise in managing large, diverse teams and delivering complex engineering projects.
• Strong financial acumen with experience in P&L management and achieving growth targets.
• Excellent client management skills with a track record of developing and sustaining client relationships.
• Familiarity with regional regulatory frameworks and industry standards in the Middle East.
• Exceptional strategic leadership and decision making abilities.
• Ability to inspire, mentor, and lead diverse, multidisciplinary teams.
• Exceptional interpersonal and communication skills.