Director of Sales - Saij Mountain Retreat by Mantis

Director of Sales

Director of Sales will lead the sales team to drive business growth and maximise revenue across all market segments. This role involves strategic planning market analysis and fostering key relationships to optimise the hotels brand presence and market share. Will oversee sales initiatives contribute to budgeting and forecasting and manage luxury partnerships. Additionally the role includes team leadership and development client relations and ensuring service delivery standards.

What is in it for you

• Engage in conservation efforts and help preserve wildlife.
• Enjoy sustainable adventures with exclusive rewards.
• Celebrate locality and heritage in a vibrant community.
• Advance your career with global development opportunities.
• Drive change through impactful social initiatives.
• Collaborate with a passionate innovative team.
• Achieve success with a forwardthinking excellencedriven company.

Key Responsibilities

Sales and Revenue Management:

• Plan and attend trade exhibitions collection reviews roadshows and sales trips to maximise the hotels brand coverage and optimise ROI for short medium and longterm business.
• Lead the sales team to build an extensive network of contacts and relationships driving highyield business across all market segments and switching key accounts from competitors.
• Analyse sales and marketing data from sources such as Hoteligence STR Rate360 CVENT and consortia partners modifying strategies to ensure the hotel secures fair market share.
• Manage relationships across all market segments developing brand sentiment with key stakeholders.
• Serve as GCC Regional Account Manager for luxury partnership agreements (e.g. AMEX FHR Virtuoso Traveler Made etc.).
• Set up systems to monitor the achievement of departmental goals and objectives.

Strategic Planning and Development:

• Support leadership in the development of the sales and marketing plan and budget presentation.
• Assist in the planning and development of sales and marketing strategies.
• Monitor and evaluate sales and marketing trends within the market sharing intelligence with the commercial team to develop strategic plans across business segments.
• Support strategic department planning and development.
• Work in partnership with the DOR to drive distribution through local partners reacting to market trends and consumer demand.
• Contribute to the formation of the annual department budget monitor performance report variances and recommend appropriate actions.

PreOpening and Administration:

• Oversee the preparation of preopening administrative duties including:
• Competitor information on GCC Ministry Corporate and Wholesale rate positioning.
• Creating comprehensive induction plans for onboarding new team members.
• Maintain accurate departmental records related to associate training and development.

Team Leadership and Development:

• Oversee team onboarding orientation and induction plans.
• Manage associate performance and personal development conducting probation reviews annual appraisals and ongoing performance evaluations.
• Ensure sales team activities are logged accurately.
• Attend all compulsory training courses as directed by the T&C division.

Client Relations and Brand Representation:

• Act as a brand ambassador maintaining constant contact with stakeholders including clients guests GSOs and partners.
• Meet and Greet arriving SAG guests ensuring accounts contacts and activities are logged accurately.
• Act with guests in mind establishing and maintaining effective relationships gaining their trust and respect.
• Obtain firsthand guest information and use it to improve products and services.
• Address guest comments brought to attention either directly or through Front Office Manager Managing Director or other Executive Committee Members ensuring they are managed courteously and effectively.

CrossFunctional Collaboration:

• Collaborate with operations to ensure service delivery meets required standards across partnership agreements.
• Work with other departments to ensure strong crossdepartment communication.
• Maintain effective communication within the department ensuring the MD is well informed of business activity issues or queries.

Product and Service Development:

• Assist in the development of new products and services such as packages and offers to drive sales.
• Attend weekly sales and revenue meetings contributing to the commercial sales strategy.

Qualifications :

• Work Experience: Minimum of 2 years of experience in a senior sales leadership role in the UAE preferably in remote resort or leisure locations.
• Education: Bachelors degree in Business Administration Marketing Sales or a related field.
• Skills: Exceptional communication negotiation and presentation skills combined with strong analytical and problemsolving abilities using a datadriven approach to decisionmaking.
• Leadership: Proven ability to inspire mentor and lead highperforming sales teams while fostering a collaborative and resultsoriented sales culture.
• Business Acumen:  Solid understanding of market dynamics industry trends and customer needs along with strong financial acumen including experience managing budgets forecasting and ROI analysis.

Remote Work :

No

Employment Type :

Fulltime