Roles and responsibilities
- Manage the process for raising & prioritising new POD initiatives.
- Meet regularly with business stakeholders to review backlog ensuring all iiatives are approved and have an appropriate business value score for prioritisation
- Review and approve all AERTs raised for your business area
POD Delivery:
- Review & complete Business Requirement Documents with business stakeholders
- Organise scope review and process discussion sessons with key stakeholders and EIT team to finalise scope of all iniatives.
- Attend daily standups
- Schedule backlog grooming and prioritisation sessions
- Work closely with business team, EIT scrum master & delivery team to ensure initiatives are delivered on time to required scope and quality.
- Manage to resolution any blockers to delivery of the POD minimising team idle time and delays
- Validate & challenge effort estimates
User Acceptance Testing & Business Change:
- Support the scheduling of UAT & organisation of resources to participate in the UAT
- Conduct UAT where necessary
- Assist with the resolution of any queries or issues identified during UAT
- Lead change management efforts to facilitate the adoption of all initiatives
- Develop communication plans and training programs as required
Reporting:
- Produce & present monthly Steering Committee updates confirming accurate status of all POD iniatives.
- Producing adhoc reports as required for business leads.
Required skills to be successful:
- Knowledge of Data Analytics and Reporting Tools
- Proficient in agile methodologies like Scrum or Kanban.
- Analytical, problem-solving, and resourceful.
- Capable of anticipating and resolving conflicts.
About the Team:
In this position you will be working in a fast paced and diverse Automotive Aftersales Digitization team. You will be reporting directly to the Product Owner.
What Equips You For The Role:
- Emirati with family book
- Bachelor’s degree in business, engineering, computer science, or a related field (Master’s preferred).
- 3-5 years of experience in large organizations; automotive industry experience is a plus.
- Good commercial awareness and familiarity with financial statements.
- Outstanding communication and organizational skills.
Desired candidate profile
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Product Development and Strategy Support:
- Assist in the development of product strategies by gathering market intelligence, analyzing trends, and identifying customer needs.
- Support product managers in defining product goals, features, and specifications based on market research and customer insights.
- Work closely with cross-functional teams (e.g., R&D, design, engineering, and marketing) to ensure that the product meets market demands and is delivered on time.
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Market Research and Analysis:
- Conduct market research to identify competitors, industry trends, and customer preferences to inform product development and positioning.
- Analyze data to assess customer satisfaction and identify potential areas for product improvement.
- Monitor market trends and competitor products to keep the company’s offerings competitive and relevant.
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Product Launch and Marketing:
- Support the execution of product launches, including coordination of marketing campaigns, sales strategies, and promotional activities.
- Collaborate with marketing teams to create product messaging, positioning, and go-to-market strategies.
- Work on creating product content, including brochures, presentations, and other promotional materials for internal and external use.
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Sales Support:
- Collaborate with the sales team to ensure they have the necessary product knowledge, sales tools, and training to effectively sell the product.
- Provide product demonstrations, presentations, or briefings to customers, stakeholders, and partners.
- Gather feedback from sales teams and customers to help refine product offerings and sales strategies.
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Product Lifecycle Management:
- Assist in monitoring the product’s lifecycle, from development through to launch and beyond.
- Track product performance, including sales data, customer feedback, and other key metrics, to ensure it meets business objectives.
- Support the product manager in making decisions regarding product updates, modifications, and end-of-life strategies.
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Customer Feedback and Improvement:
- Collect and analyze customer feedback to improve the product and address any issues or concerns.
- Work with customer support teams to identify recurring issues or feature requests from users.
- Collaborate with the development team to prioritize product enhancements based on customer feedback and market needs.