Roles and responsibilities
The Income Auditor will ensure that all daily revenues received by the hotel from rooms, food & beverage and other revenues are correctly and completely recognized and recorded in the General Ledger on a daily basis. He is also to ensure compliance of operational procedures and maintain subsidiary records of various General Ledger accounts to provide detailed analysis for audit and tax purposes.
Responsibilities
- Responsible for the accounting of all daily income of the hotel and to ensure that the monthly revenue is completed and posted to accounting system as per schedule set
- Ensure that all rebates, allowances and discounts given to guests are properly authorized and approved in accordance with hotel policies and procedures
- Prepare and distribute the accurate Daily Revenue Report for management on a timely basis
- Verify, monitor and review all hotel revenue reports and night audit reports
- Ensure that banquet department’s revenue postings are correct by reconciling the banquet daily event list report which is provided by the Banquets manager on a daily basis. Account all daily Banquet Events Order (BEO) and check the completeness of charges made to the guest as agreed in the BEO. Follow-up on errors and discrepancies.
- Review housekeeping discrepancy reports and file in the daily audit package.
- Validate approval of each paid-out transaction and its adherence to paid-out P&P. Paid-out report should be included in the daily audit package.
- Ensure all miscellaneous/allowance/paid/house charges are approved and complete with adequate explanations.
- Review F&B voids to verify authorization and adequate back up information. F&B void reports to be filed in the daily operations package.
- Verify all negative postings, all rate variances, and all F&B Discount reports for proper approval and adequate back up documents. Allowance / rebate reports should be filed in the daily operations package.
- Ensure that credit card terminal settlement balance with credit card transactions per trial balance
- Ensure that all credit card transactions are recorded correctly, and payments are allocated using the corporate reconciliation template.
- Handle promptly all guest issues and disputes, including credit card inquiries and charge backs. Make the appropriate corrections as required after obtaining the Director of Finance’s approval or his designate.
- Ensure that all complimentary rooms are supported with duly approved complimentary request with prior approval of the General Manager.
- Review foreign currency rate changes for accuracy and file in daily operations package.
- To ensure complimentary & entertainment checks are properly accounted for and name of guest and purpose of entertainment are indicated.
- Ensure sale of gift certificates is properly accounted for and utilization of gift vouchers is administered accurately.
- To assist the General Cashier in performing surprise cash float counts.
- Review the daily General Cashier Report.
- Verify the TA commission invoices with the PMS.
- Ensure that all Cash Responsibility Forms are current and reconciled monthly with General ledger balance.
- Ensure that the Guest ledger is reconciled with the General ledger balance every month end. Any variance must have proper explanation.
- Prepare month-end reconciliation for all related General ledger and revenue balances including house bank summary.
Desired candidate profile
- Completing various other tasks and duties as required by Management
- Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
Skills & Qualifications
- Diploma/Degree in Hotel Management and/or Accounting or equivalent.
- Minimum of 2-3 years’ experience as Income Auditor in a similar capacity in a hotel. Pre-opening experience preferred
- Excellent knowledge of various PMS, POS and Accounting system (preferably Springer Miller System, InfoGenesis and SUN system)
- Strong understanding of accounting principles, financial reporting, and auditing processes; Excellent knowledge of Microsoft Office mainly Excel
- Able to work in a pre-opening environment; able to train and manage a team
- High managerial/supervisory skills to meet and focus on deadlines, planning ahead, result driven and also flexible
- Excellent verbal and written communication skills, with the ability to interact effectively with various departments and management.
- Exceptional attention to detail and accuracy in financial data analysis and reporting.