Spa Therapist

Roles and responsibilities

• Ensure that a high standard of service is maintained throughout the Spa.
• Assist in the operations of all spa & wellness department as required:
• Spa Treatment Rooms
• Spa Reception
• Spa Retail
• Spa Pantry
• Consultation Lounge
• Spa Thermal & Changing Facilities
• Tea Lounges
• Maintain cleanliness and attention to detail in spa treatment rooms throughout your shift.
• Will be expected to assist and perform various demonstrations and events.
• Arrive 15 minutes before the start of your shift to allow sufficient time to prepare for your working day.
• Perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa Treatments Manager.
• Perform all treatments to the highest standards on guests whilst maintaining the guest’s comfort at all times.
• Be on time for appointments and thoroughly review appointments before and after completing each treatment.
• Have the ability to courteously interact and answer all spa and hotel related questions with guests.
• Attend daily and monthly meetings when necessary.
• Be on time to attend training that has been scheduled by Spa Treatments Manager.
• Perform all assigned spa therapist tasks
• Report any dysfunctional equipment to Spa Concierge or Spa Treatments Manager.
• Maintain inventory of supplies for the operations of the treatment rooms.

Desired candidate profile

• Providing Therapeutic Massage Services:

  • Massage Therapy: Performing a variety of massage techniques, such as Swedish, deep tissue, hot stone, aromatherapy, sports, and reflexology, to relieve muscle tension, improve circulation, and promote relaxation.
  • Customizing Treatments: Tailoring massage or therapy sessions based on clients' individual needs, such as addressing areas of tension or focusing on specific issues like back pain, stress relief, or muscle recovery.

• Facials and Skin Care Treatments:

  • Facial Treatments: Offering facials, including cleansing, exfoliating, hydrating, and anti-aging treatments. Spa Therapists also perform specialized treatments like microdermabrasion, chemical peels, or enzyme masks.
  • Skin Analysis: Assessing clients' skin types and recommending products or treatments based on their individual needs (e.g., acne treatment, dry skin solutions, anti-aging care).
  • Body Treatments: Providing body wraps, scrubs, or exfoliating treatments to improve skin texture, hydration, and overall health.

• Wellness Treatments and Body Therapies:

  • Aromatherapy: Using essential oils and other natural ingredients for aromatherapy massages or in treatments to promote relaxation, reduce anxiety, and improve mood.
  • Hydrotherapy: Administering treatments such as hot/cold compresses, salt baths, or essential oil-infused steam to aid in muscle relaxation and detoxification.
  • Exfoliation: Performing body scrubs or polishes using various exfoliating products (salt, sugar, herbs, etc.) to remove dead skin cells, leaving the skin soft and smooth.

• Consultation and Client Care:

  • Client Consultation: Discussing the client’s needs, health history, and preferences before starting a treatment. This ensures the therapist can recommend the most appropriate therapies.
  • Creating Custom Treatment Plans: Based on client feedback, offering personalized treatment plans that address specific health or beauty concerns.
  • Post-Treatment Advice: Providing clients with aftercare advice, such as skincare tips or recommendations for maintaining the results of their treatments (e.g., using specific products or following a skincare routine).