The Call Center Agent is responsible for handling inbound and outbound calls providing customer service and resolving issues or inquiries. This role involves maintaining a positive company image answering questions about products or services and ensuring customer satisfaction. The ideal candidate should have strong communication skills patience and the ability to handle a high volume of calls efficiently.
Key Responsibilities:
Answer customer inquiries via phone email or chat.
Resolve complaints issues or questions effectively and professionally.
Maintain accurate records of customer interactions.
Upsell or cross sell products/services when appropriate.
Meet daily call targets and performance goals.
Asians only
Benefits
Competitive Salary
Career Growth
PayAED