Security Officer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary
The Security Officer is responsible for ensuring the safety and security of guests employees and hotel property. This position requires vigilance professionalism and excellent customer service skills to maintain a secure and welcoming environment.
Key Responsibilities
Security Operations
- Patrol all areas of the hotel including guest floors public areas backofhouse areas and perimeter.
- Monitor security systems such as CCTV alarms and access control systems.
- Respond promptly to emergencies alarms and disturbances.
- Conduct regular security checks and inspections to identify and mitigate potential risks.
Guest and Staff Safety
- Ensure the safety and security of guests and employees at all times.
- Provide assistance and support to guests and employees in emergency situations.
- Investigate incidents and accidents and prepare detailed reports.
Access Control
- Control access to hotel premises ensuring only authorized personnel and guests enter.
- Monitor and manage the issuance of keys access cards and other securityrelated equipment.
Customer Service
- Provide excellent customer service to guests addressing any security concerns or inquiries.
- Assist with directions general information and guest requests as needed.
Compliance and Reporting
- Ensure compliance with hotel policies procedures and regulations.
- Maintain accurate records and logs of all security activities incidents and investigations.
- Report any security breaches or suspicious activities to the Security Manager.
Training and Development
- Participate in training programs and drills to stay updated on security protocols and emergency response procedures.
- Assist in the training of new security staff as required.
Qualifications :
Education: High school diploma or equivalent; additional security training or certifications preferred
Experience: Previous experience in security is an added advantage
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
