Retail Data Analyst - Al-Futtaim

Job Requisition ID: 164903

Established in the 1930s as a trading business AlFuttaim Group today is one of the most diversified and progressive privately held regional businesses headquartered in Dubai United Arab Emirates. Structured into five operating divisions; automotive financial services real estate retail and healthcare; employing more than 35000 employees across more than 20 countries in the Middle East Asia and Africa AlFuttaim Group partners with over 200 of the worlds most admired and innovative brands. AlFuttaim Groups entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect excellence collaboration and integrity; AlFuttaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

The Retail Data Analyst who will be responsible for analysing and interpreting key data sets related to the malls business performance with a specific focus on tenant sales footfall metrics and customer demographics.

This role is critical in providing actionable insights to optimize the tenant mix enhance customer experience and improve overall mall profitability.

What you will do:

• Tenant Sales Analysis: analyze and interpret sales data from all retail tenants to identify highperforming stores and those underperforming. Provide actionable recommendations for optimizing the tenant mix based on performance metrics.
• Gap Analysis: Identify gaps in the current tenant mix by analyzing sales performance footfall data and customer preferences. Recommend potential new tenants or categories to improve the overall mall offering.
• Footfall Metrics: Monitor and evaluate footfall data to understand traffic patterns peak shopping hours and areas of high or low traffic within the mall. Use these insights to suggest strategies for improving footfall in underperforming areas.
• Customer Demographics & Behavior: Analyze customer data to understand demographics spending habits and shopping behaviours. Provide insights on how tenant mix and mall offerings can be tailored to better meet customer needs.
• Reporting & Dashboards: Develop and maintain comprehensive reports and visual dashboards to communicate findings on tenant performance footfall and customer behaviour to mall management and key stakeholders.
• Strategic Recommendations: Collaborate with leasing and marketing teams to develop strategies for attracting and retaining highperforming tenants. Provide datadriven recommendations on lease renewals promotions and tenant placement.
• Benchmarking: Compare tenant performance against industry benchmarks and similar malls. Identify areas of improvement and potential competitive advantages.
• CrossPromotion Effectiveness: Analyse the effectiveness of crosspromotional activities among tenants and mallwide marketing initiatives. Suggest ways to enhance collaboration between tenants to drive sales.
• Loyalty Program Insights: Evaluate the impact of loyalty programs (e.g. Blue Rewards) on tenant sales and customer retention. Provide recommendations for program improvements based on data analysis.
• AdHoc Analysis: Conduct specific analysis projects as needed to support the strategic goals of the mall management team.

Required skills to be successful:

Behavioural Competencies :

• Analytical Thinking
• DataDriven Decision Making
• Communication and Presentation Skills
• Strategic Planning
• Attention to Detail
• Collaborative Teamwork

Technical Competencies :

• Proficiency in data analysis tools (e.g. Excel SQL Python R) and data visualization platforms (e.g. Tableau Power BI).

What Equips you for the role:

Minimum Qualifications and Knowledge:

• Bachelors degree in data science Business Analytics Statistics or a related field. A masters degree is advantageous.
• Minimum of 5 to 8 years of experience in retail data analysis particularly in Mall or large retail environment.

About AlFuttaim Malls

AlFuttaim Malls provides development and asset management expertise specializing in building retailled super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants AlFuttaim Malls delivers exceptional experiences and exciting shopping environments for customers.

Part of the AlFuttaim Group AlFuttaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector both from a shoppers point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the AlFuttaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE Cairo Festival City Mall in Egypt Doha Festival City in Qatar and Zenata Mall Morocco.

Leveraging on the expertise of its parent company AlFuttaim Malls established PLEX Management Services offering a full array of services including asset management and development leasing and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying AlFuttaim Malls deep understanding of mall management and retail dynamics PLEX promises to deliver continuous growth and longterm value for its partners.

For more information on AlFuttaim Malls please visit confidential