Roles and responsibilities
This function is to ensure exceptional Culinary Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless culinary experience. Ensure that each guest becomes a happy fan of our restaurants, by delighting them with consistent high quality food.
WHAT YOU WILL NEED TO SUCCEED
- Genuine service personality, with high EQ.
- Minimum 2 years’ experience in Hospitality industry.
- Minimum 2 years’ experience as a Culinary specialist in a 5 star hospitality industry.
- Minimum of a high school diploma in Catering / College degree in Hotel Management or a related field.
PERFORMANCE DRIVEN CULTURE - WHAT WILL YOU BE MEASURED AGAINST
- Oversee and ensure all operational tasks in F&B Production are conducted in line with the service standards and procedures.
- Coaching and training on-the-job.
- Providing constructive feedback (on- and off-the-job).
- Analyzing operations and assigning resources accordingly.
- Conducting huddles during shifts to ensure seamless communication.
- Prevent complaints and ensure adequate service recovery where needed.
- Pro-actively communicate with fellow Ambassadors, always with the guest’s interests at heart.
COMPETENCIES
- Put Customer First
- Drive for Results
- Learning
- Resilience
- Adaptability
WHAT WE BELIEVE IN
At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.
Customer Focus
Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.
Ownership Mindset
No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.
Fast Paced
Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.
Talent and Tenacity
Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.
Desired candidate profile
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Cooking Techniques:
- Mastery of various cooking methods, such as sautéing, baking, grilling, steaming, and braising.
- Understanding the science behind cooking processes to achieve desired flavors and textures.
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Knife Skills:
- Proficiency in using knives for food preparation, including chopping, slicing, dicing, and filleting.
- Importance of safety and proper handling techniques.
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Ingredient Knowledge:
- Familiarity with various ingredients, including fruits, vegetables, proteins, grains, and herbs/spices.
- Understanding seasonal availability and how to source quality ingredients.
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Flavor Development:
- Knowledge of how to balance flavors (sweet, salty, bitter, sour, umami) to create delicious dishes.
- Techniques for seasoning and enhancing dishes through marinades, sauces, and reductions.
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Presentation:
- Skills in plating and garnishing to create visually appealing dishes.
- Importance of aesthetics in enhancing the dining experience.
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Menu Development:
- The process of creating menus that reflect culinary trends, seasonality, and dietary preferences.
- Balancing variety, cost, and preparation time in menu design.
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Food Safety and Sanitation:
- Knowledge of food safety regulations and best practices to prevent foodborne illnesses.
- Importance of cleanliness in food preparation areas and proper food storage techniques.
Culinary Trends:
- Fusion Cuisine: Combining elements from different culinary traditions to create innovative dishes.
- Plant-Based Cooking: Increased focus on vegetarian and vegan dishes that emphasize fruits, vegetables, and whole grains.
- Sustainable Practices: Using locally sourced, organic, and seasonal ingredients while minimizing waste.
- Health-Conscious Options: Developing recipes that cater to dietary restrictions and health trends, such as gluten-free or low-carb.