Spa Therapist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Qualifications :
- Provide guests with thorough and knowledgeable range of spa treatments using professional draping techniques.
- Escort all guests to changing rooms retail/relaxation area or next appointment.
- Greet all arriving and departing guests in treatment areas by name.
- Receive and respond to all guests concerns comments or complaints with discretion and urgency.
- Advise all incoming guests of treatment procedures special instructions and billing information.
- Communicate guest request preferences to relevant departments and coworkers.
- Provide respect sensitivity and concern for guests needs with a professional and pleasant manner.
- Maintain positive guest relations at all times including inhouse external residents and telephone enquiries.
- Accommodate VIP guest preferences.
- Practice professionalism in every situation with management guests and employees treating each person with respect and integrity.
- Maintain the confidentiality policy for all guests and employees.
- Maintain guest history files.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
