Order Taker

Directly involved in the order taking and order placing process while dealing with guest requests and orders courteously efficiently and promptly.
Attends all meetings and briefing sessions to maintain open communication within the assigned team.
Knows all menus and ongoing promotions in the outlet by heart and gives recommendations to guests upon request.
To promote efficiency confidence courtesy and an extremely high standard of social skills.
Refers guest complaints directly to the immediate person incharge / Room Service Manager.
Assures the wellbeing of all guests by maintaining a close and friendly yet discrete contact.
Observes the cleanliness and maintenance of the assigned Room Service area and operating equipment.
Works (hands on) with the team to prepare the daily service mise en place.
Takes reservations for other outlets during break times if the situation requires.
Performs cashier duties if the situation calls for.
To report any equipment failures/problems to the Maintenance Department.

Qualifications :

Your experience and skills include:

Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs remaining calm and courteous at all times
Experience in the field is a strong asset

Physical Aspects of Position (include but are not limited to):

Constant standing and walking throughout shift
Occasional kneeling pushing pulling lifting
Occasional ascending or descending ladders stairs and ramps
 

Remote Work :

No

Employment Type :

Fulltime