Speciality Runner - FB
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Job Description
Summary
As a Speciality Runner at Banyan Tree Dubai you play a crucial role in ensuring the smooth flow of food and beverage service to achieve guest satisfaction objectives. Your responsibilities include efficiently delivering food orders from the kitchen to designated tables coordinating with kitchen and serving staff and assisting in table setup and clearing. Your attentive and friendly service contributes to delivering an exceptional dining experience to our guests.
Responsibilities
- Promptly and accurately carry food orders from the kitchen to designated tables.
- Coordinate with kitchen and serving staff to ensure timely delivery of food to guests.
- Assist in setting up and clearing tables ensuring cleanliness and proper arrangement.
- Verify that each order meets quality and presentation standards before delivering to guests.
- Interact with guests professionally and courteously addressing any additional requests or needs.
- Develop a basic understanding of the menu to answer guest inquiries about dishes and ingredients.
- Maintain effective communication and coordination with kitchen and serving staff.
- Ensure cleanliness in dining areas including service stations and walkways.
- Report any engineering or housekeeping defects to supervisors to maintain outlet standards.
- Perform front and back of house cleaning duties as directed to maintain cleanliness standards.
- Handle guest complaints when possible or escalate them to supervisors when necessary.
Qualifications :
Experience/Certificates/Education
- Previous experience in a similar role internationally or a minimum of 2 years in luxury hotel or highend restaurant setting.
- Strong interpersonal and communication abilities.
- Friendly and hospitable approach prioritizing customer satisfaction.
- Proficiency in problemsolving and handling guest inquiries with tact.
- Excellent organizational skills with keen attention to detail.
- Knowledge of inventory management and billing procedures.
- Good oral proficiency in English language.
- Ability to speak other languages and basic understanding of local languages will be an advantage.
- Ability to work independently and efficiently in a dynamic and fastpaced environment.
- A passion for delivering exceptional customer service.
- Ability to work effectively and contribute in a team.
- Selfmotivated and energetic.
- Maintain a clean tidy and wellgroomed appearance consistently.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
