Door Person
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Job Description
At Fairmont Dubai ensuring the safety and wellbeing of our Guests and visitors is an integral part of our operations. As a Door Person your attentiveness and commitment to safe practices will facilitate enjoyable aquatic and waterside experiences for our Guests.
Reporting to Front Office Manager Guest Services responsibilities and essential job functions include but are not limited to the following:
Ensure that driveway is free from any obstruction
Welcome every Guest entering the hotel (Arrivals & nonin house)
Ensure that Guests are greeted at the car within 30 seconds of the vehicles pulling onto the driveway
Remain observant and responds to each Guest who passes through the front entrances of the hotel
Ensure that other Guests are acknowledged while engaged with other Guests
Give clear directions for Guest to retrieve car when issuing valet ticket if the car is to be valet parked
Report suspicious people or behavior to security personnel
Ensure that the driveway is not congested
Be aware of the circumstances surrounding each vehicle on the driveway
Arrange taxi transport for all Guests who require it
Ensure that the hotel holds keys for each vehicle parked on the driveway
Maintain a perpetual presence on the driveway throughout the hours of the shift
Be assertive yet polite to Guests wanting to park on the driveway
Be an ambassador for the hotel by providing an excellent first impression of the hotel to the Guest
Be willing to share ideas with the Dispatchers of how to improve our service to our Guests
Attend shift briefing at start of shift in order to keep uptodate with happenings in the hotel
Qualifications :
Previous experience in the position is an asset although not a prerequisite
Should possess the ability to work fast and efficiently under pressure
Should have a strong personality in order to be assertive when controlling traffic on the driveway
Must have the ability to manage several tasks simultaneously
Should be physically fit in order to lift and move luggage
Should have a good knowledge of the hotel and Dubai as well as current events
Good English skills essential (verbal and written). Second language is an asset
Must always maintain high levels of personal presentation
Must be flexible in terms of working hours
Must realize his role as a team member
Should be guestorientated
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
