Speciality Hostess - FB
Posted on :
17-10-2024
Employer Active
1 Vacancy
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Job Description
Summary
As a Speciality Hostess at Banyan Tree Dubai your role is crucial in creating a warm and inviting atmosphere for our guests from the moment they arrive. Youll warmly welcome guests provide helpful information youll play a key part in providing excellent service and creating memorable dining experiences for our guests.
Responsibilities
- Warmly Welcome Guests: Greet guests with a warm and friendly demeanor as they arrive at the F&B outlet.
- Manage Seating: Efficiently manage the seating chart to facilitate table rotation and optimize dining space usage.
- Provide Wait Times: Offer accurate wait times to guests and diligently monitor waiting lists.
- Assist Guests: Address guest inquiries and provide comprehensive information about our menu specials and promotions.
- Ensure Guest Satisfaction: Proactively address any concerns or special requests to ensure guest satisfaction.
- Collaborate with Team: Work closely with servers and kitchen staff to coordinate and ensure a seamless dining experience.
- Handle Reservations: Manage reservation inquiries effectively and confirm reservations promptly.
- Update Reservation System: Keep our reservation system updated with precise and current information.
- Maintain Atmosphere: Assist in maintaining a visually appealing and welcoming atmosphere for our guests.
Qualifications :
Experience/Certificates/Education
- Previous experience in a similar role internationally or a minimum of 2 years in luxury hotel and highend restaurant environments.
- Strong interpersonal and communication abilities.
- Friendly and hospitable approach prioritizing customer satisfaction.
- Proficiency in problemsolving and handling guest inquiries with tact.
- Excellent organizational skills with keen attention to detail.
- Good oral proficiency in English language.
- Ability to speak other languages and basic understanding of local languages will be an advantage.
- Ability to work independently and efficiently in a dynamic and fastpaced environment.
- A passion for delivering exceptional customer service.
- Ability to work effectively and contribute in a team.
- Selfmotivated and energetic.
- Maintain a clean tidy and wellgroomed appearance consistently.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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