drjobs Spa Receptionist العربية

Spa Receptionist

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1 Vacancy
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Job Location drjobs

Dubai - UAE

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • Answer telephone inquiries promptly and professionally and channel to appropriate person for assistance.
  • Greet members and Guests in a friendly and efficient manner.
  • Escort Guest as required.
  • Knowledgeable about all aspects of treatments and the facility.
  • Knowledgeable in a spa therapy
  • Provide information and literature about facility in person and via telephone.
  • Control entry into all areas of facility by restricting all unauthorised individuals.
  • Collect money or other suitable payment from clients for all services rendered.
  • Treatment bookings/scheduling.
  • Give tours of spa as required.
  • Ensure smooth operation of reception.
  • Respond to inquiries by phone and in person providing complete details of all spa aspects.
  • Handle special assignments.
  • Coordinate sales packets when needed.
  • Maintain office files/records.
  • Assist in the administration and implementation of staff training in reception operations i.e. business telephone usage guest relations retail sales spa services (massage loofah facial etc.).
  • Assist in the operation of all spa departments:

Qualifications :

  • Minimum 2 years of experience in luxury hotel or spa front of house position.
  • Computer literate preferably with knowledge of spa reservation systems.
  • Passion for guest care.
  • Personal interest in spa treatments and holistic lifestyle.
  • Telephone skills ideally in conjunction with handling reservations.
  • Able to work within a team with rotating shifts.


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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