Infrastructure Specialist

Roles and responsibilities

• Assist in the design and maintenance of digital platforms and learning applications across the Emirates Group.
• Ensure all applications and platform solutions create an accessible, seamless and holistic user experience.
• Work closely with the Digital Experience Production Team to facilitate transition of learning solutions to platforms and applications.
• Support the alignment of applications and digital platform activities across the broader business.
• Provide and maintain digital platform solutions that are relevant and aligned to business needs.
• Ensure learning experiences are accessible and user-friendly while creating a consistent employee experience within digital learning platforms.
• Assist in the ideation, execution and evaluation of innovation digital learning experiences through POCs, pilots, vendor partnerships and independent research/testing.
• Seek opportunities for professional development in the field to ensure you are continually growing your skills.
• Work cross functionally across the Learning & Talent portfolio to deliver mission-driven solutions to the business.
  

Experience

Qualifications & Experience

• Human Resources/Training : 5+ Years
• Progressive experience in a system administrator role with experience supporting large scale applications & administrating digital platforms preferably in the digital learning space.
  

Qualifications

Degree or Honours (12+3 or equivalent) :

Knowledge/skills

• Able to use initiative and act in a proactive manner with a positive can-do attitude to deliver effective results
• Self-motivated with a high level of awareness, a self-reflector who proactively and constantly seeks growth opportunities
• A people person who works well independently and as part of a broader team
• Open and flexible in your approach, able to adapt quickly and effectively to changing department needs
• Resilient with the capacity to persevere through challenges with a positive outlook - Strong in communication skills
• Digitally literate and an advocate for the digital transformation of departmental processes
• A critical thinker who constantly questions the status quo and analyses data to create meaningful conclusions which will inform the department
• Future-focused with a desire to seek out and recommend opportunities for improvement, efficiencies and innovation in your organisational eco-system
• Preferable skills
  • Working knowledge of HTML/CSS/Javascript
  • Experience in developing reports/dashboards using MS Excel / Power BI
  • Experience with MS Power Platforms (PowerApps, Power Automate)

Desired candidate profile

As an Infrastructure Advisor, several key skills and qualifications are essential for success in the role. Here are some important ones:

1. Technical Expertise: Strong knowledge of infrastructure systems, including networks, servers, databases, and cloud services.

2. Project Management: Skills in planning, executing, and managing infrastructure projects, ensuring they are completed on time and within budget.

3. Strategic Planning: Ability to develop long-term infrastructure strategies aligned with organizational goals and technological advancements.

4. Risk Assessment: Proficiency in identifying potential risks and developing mitigation strategies related to infrastructure projects.

5. Regulatory Knowledge: Understanding of relevant regulations and compliance requirements affecting infrastructure development and maintenance.

6. Communication Skills: Excellent verbal and written communication skills to convey technical information clearly to stakeholders at all levels.

7. Problem-Solving: Strong analytical skills to troubleshoot issues and implement effective solutions quickly.

8. Collaboration: Ability to work effectively with cross-functional teams, including IT, operations, and management, to achieve common goals.

9. Budget Management: Experience in managing budgets and optimizing resource allocation for infrastructure projects.

10. Emerging Technologies Awareness: Keeping up with industry trends and advancements to advise on innovative infrastructure solutions.

These skills are crucial for effectively advising organizations on their infrastructure needs and ensuring reliable and efficient systems.