Manager - MCC
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Job Description
Responsibilities:
- Maintaining assigned key accounts and providing ongoing client support.
- Developing and implementing client relationship management strategies.
- Communicating with key clients to monitor client expectations and satisfaction.
- Identifying new business leads and contacting prospective key clients to promote products and services.
- Establishing efficient communication channels and liaising between key clients and internal departments.
- Recommending and implementing improvements to the management of key client relationships.
- Handling client queries and finding innovative solutions for complex problems.
- Monitoring sales performance metrics and facilitating timely interventions.
- Performing recordkeeping, as well as preparing sales forecasts and reports.
Employment Type
Full-time
Company Industry
Freight and Package Transportation / Transportation / Logistics /
Department / Functional Area
Marketing / Brand Management / Marketing Research / Digital Marketing
