Technical Assistant

Event Support: Accompany the robot when being rented out during events Monitoring performance and safeguard it.

Maintenance: Maintain and manage robots in good condition. Clean premises and offer refreshment to the clients. Support logistics and delivery of robots.

Test performance: Record test procedures and results. Install program and repair controllers tools conveyors. Inspect installation sites train operators on robotics usage.

Respond to customer question: on call chat email and walkin in a timely and accurate way by either answering the questions or passing it to the appropriate support staff to ensure customer support. Manage the customers technical request by either resolving the request onsite or asking the right team member on how to resolve the request.

Participate and take active role in events: by the company like Robo CAMP Robotics Championships Robotic Internships Events Exhibitions and Expo.

Requirements

Degree in Technology field.

Exceptional computer skills in IT Hardware including Microsoft Office Zoho Finance Zoho CRM Plus.

Consistent accurate and thorough with an eye for details.

Excellent customer service and interpersonal skills with good phone and email etiquette

Able to thrive in a deadlinedriven environment provide timely reports and feedback.

The ability to multitask work in a fastpaced environment and meet deadlines.